What this site does with your data
This policy covers the data this website collects, that is, your contact, demonstration and project requests. Data processed inside a funded digital euro account is a separate processing operation, described on the Personal data page
Scope
What this policy covers
This site is a presentation site: what it collects fits within the forms you fill in. Accounts, means of payment and payment operations belong to the service, whose data is described on the Personal data page
- What is covered
- The forms on this site
- Data controller
- Published with its full identity and contact details
- Data protection officer
- Published if the entity appoints one
- Digital euro account data
- Separate processing, described on the Personal data page
- Trackers
- Hosting provider technical logs only; detailed inventory on the Cookies page
What is collected
The information you enter in a contact, demonstration or project form: name, organisation, role, business email address, telephone number if you provide it, subject and description of your need. Keep identity documents, customer due diligence documents and banking data for the appropriate channel, when the relationship begins.
Purposes and lawful bases
Your information is used to process your request, prepare the exchange and reply to it. Subscribing to our publications is optional, separate and unticked by default: you receive a reply without it. The lawful basis adopted for each purpose is published here from the entity’s record of processing activities.
Recipients of the data
Your data is accessible to the people at MAP in charge of replying to you, and to the processors that host the site and route the form. Their list, their role and the location of processing are published from the processing contracts. Your data stays within that framework: processing your request and replying to it.
Retention periods
A contact request is kept for as long as it takes to process it and to handle any follow-up. The site’s technical logs are kept by the hosting provider for the security of the service. The actual periods are published here for each purpose, from the record of processing activities.
Your rights
You have the rights provided for by the applicable regulations: access, rectification, erasure, objection and restriction, as the case may be. You may also lodge a complaint with the competent supervisory authority. To exercise a right, state the request concerned and the address you used: that is how we find you in our exchanges.
Competent contact
The address to which a rights request should be sent is published here together with the identity of the data controller and, where applicable, that of the data protection officer. Until that appointment is settled, use the contact form: your request is routed to the person responsible.